Customer Service Representative

7 days ago


Hyattsville, Maryland, United States CVS Health Full time

At CVS Health, we're committed to delivering enhanced human-centric healthcare for a rapidly changing world. As a Retail Store Associate, you'll play a meaningful role within our team, shaping the future of healthcare for people, businesses, and communities.

The ideal candidate will possess excellent customer service skills, with the ability to provide a warm and friendly greeting, maintain eye contact, and offer help locating additional items when needed. Accurate cash handling skills and attention to detail are also essential in this role.

Key Responsibilities:

  • Provide differentiated customer service by anticipating customer needs and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting and offering help locating additional items when needed
  • Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager
  • Support opening and closing store activities when needed
  • Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development

Requirements:

  • At least 16 years of age
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting

Salary Range:$15.00 - $22.00 per hour (based on location and experience)

CVS Health offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're passionate about delivering exceptional customer service and making a positive impact in the lives of others, apply today



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