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Customer Service Professional

3 weeks ago

Hyattsville, Maryland, United States Cosmos Air Purification Full time

Job Overview:

Cosmos Air Purification is seeking a highly skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for generating sales leads, identifying and assessing customer needs, and building sustainable relationships with customer accounts.

Responsibilities:

  • Generate sales leads
  • Identify and assess customer needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods and tools Order Entry and Invoicing
  • Handle customer complaints by providing appropriate solutions and alternatives within the limits of company policy
  • Create and maintain records of client interactions, accounts, and file documents
  • Comply with current communication policies and procedures

Requirements:

  • Must be willing to learn QuickBooks
  • Must have excellent communication skills, both verbal and written
  • Must have the ability to multitask, prioritize, and manage time effectively
  • Must be customer-oriented and able to adapt/respond to client needs
  • Knowledge of Air Filtration products and services is preferred
  • Knowledge of using phone systems
  • A good understanding of Outlook, Word, PowerPoint, and Excel
  • Excellent organizational skills
  • At least 2 years of previous experience as a sales representative is preferred

Benefits:

  • Bonus based on performance
  • Competitive salary ($45,000 - $65,000 per year)
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Schedule:

  • Morning shift
  • No nights

Work Location:

Remote