Customer Service and Sales Representative
21 hours ago
Responsibilities
- Sales Generation: Generate sales leads, identify and assess customers' needs to achieve satisfaction, and build sustainable relationships and trust with customer accounts through open and interactive communication.
- Customer Service: Manage incoming calls, handle customer complaints by providing appropriate solutions and alternatives within the limits of company policy, and create and maintain records of client interactions, accounts, and file documents.
- Order Entry and Invoicing: Provide accurate, valid, and complete information by using the right methods and tools.
Requirements:
- Education: High school diploma/GED required, Associate's degree or administrative training is preferred.
- Experience: At least 2 year's previous experience as a sales representative (Preferred).
- Skills: Excellent communication skills, ability to multitask, prioritize, and manage time effectively, and knowledge of air filtration products and services (Preferred).
Location: Landover, MD 20785. Ability to commute/relocate before starting work (Required). Work Location: In person.
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