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Business Solutions Consultant

2 months ago

Fort Worth, Texas, United States PNC Financial Services Group Full time
Job Overview

Position Summary

At PNC Financial Services Group, our workforce is our most significant asset and competitive edge in the sectors we operate. We are committed to providing the finest experience for our clients. Our team collaborates daily to cultivate an inclusive work environment where every employee feels appreciated, respected, and empowered to contribute to the organization’s success.

This role involves engaging with small enterprises generating between $1 million and $5 million in annual revenue, with potential outreach to those earning up to $10 million in specific sectors. The Business Solutions Consultant collaborates closely with a team of Business Bankers and a Treasury Management Officer.

Bilingual proficiency in Spanish is preferred but not mandatory.Key Responsibilities
  • Promotes credit card systems and ancillary services tailored for business clientele. Cultivates and maintains client relationships to achieve sales targets.
  • Establishes and nurtures connections with clients. Assesses client needs and suggests suitable services.
  • Addresses customer inquiries regarding internal offerings, services, and credit card processing operations relevant to the industry.
  • Tracks, compiles, and reports on sales metrics.
  • Collaborates with various sales channels to ensure timely referral of leads outside the primary market.

At PNC, we take pride in our reputation, and to enhance this, we expect our employees to embody the following:

  • Client-Centric Approach - Understanding the values and practices that prioritize customer needs and satisfaction in all business decisions, and utilizing this knowledge to create tailored customer solutions.
  • Risk Management - Evaluating and effectively managing all risks associated with business objectives and activities to ensure compliance with PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates should exhibit the necessary knowledge, skills, and abilities for this role. Below are the required skills, competencies, work experience, education, and certifications needed for success in this position.

CompetenciesBusiness Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communication, Prospecting, Sales Skills, Technological Proficiency.Work ExperiencePositions at this level typically necessitate a university/college degree with less than one year of professional experience and/or successful completion of a formal development program. Alternatively, a comparable combination of education, job-specific certifications, and experience (including military service) may be considered.EducationAssociate's DegreeCertificationsNo Required CertificationsLicensesNo Required LicensesBenefitsPNC offers a comprehensive array of benefits to cater to your current and future needs. Depending on eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; life insurance for employees and their families; short and long-term disability coverage; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select fully funded programs; and a robust wellness program with financial incentives. Additionally, PNC generally provides the following paid time off, depending on eligibility*: maternity and/or parental leave; up to 11 paid holidays annually; 8 occasional absence days each year, unless otherwise mandated by law; and between 15 to 25 vacation days annually, based on career level and years of service.

To learn more about these and other programs, including benefits for full-time and part-time employees, please visit our website.

*For more information, please refer to the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is needed to participate in the application process, please reach out to us. Include "accommodation request" in the subject line and provide your name, the job ID, and your preferred method of contact in the body of the message. All information provided will be kept confidential and used solely to provide necessary reasonable accommodations.


At PNC, we promote an inclusive and accessible workplace. We offer reasonable accommodations to employment applicants and qualified individuals with disabilities who require assistance to perform essential job functions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunities to qualified individuals regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected categories.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may utilize or disclose your personal information in our hiring practices.