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Shift Team Lead

2 months ago

Minneapolis, Minnesota, United States Chick-fil-A Full time
About the Role

As a Shift Team Lead at Chick-fil-A, you will be responsible for leading a team of restaurant staff to ensure seamless operations and exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Team Management: Supervise and train restaurant staff to ensure they are meeting performance expectations.
  • Customer Service: Provide exceptional customer service by ensuring prompt and accurate food delivery, addressing customer complaints, and maintaining a clean and welcoming dining area.
  • Operations: Oversee daily restaurant operations, including inventory management, cash handling, and maintaining a safe and healthy work environment.
  • Training and Development: Participate in employee development programs and provide coaching and feedback to team members to help them grow and improve.
Requirements
  • Leadership Experience: Minimum of 3 years of leadership experience in a fast-paced environment.
  • Availability: Must be available to work flexible hours, including evenings, weekends, and holidays.
  • Education: High school diploma or equivalent required.
Benefits
  • Competitive Pay: Earn a competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Employee Development: Participate in employee development programs to enhance skills and knowledge.