Restaurant Operations Manager

1 day ago


Glendale, Arizona, United States Costa Vida Full time
Restaurant Assistant General Manager

At Costa Vida, we're seeking a highly skilled and motivated Restaurant Assistant General Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Main Responsibilities:
  • Create and manage employee schedules to ensure optimal staffing levels and minimize labor costs.
  • Train and develop new team members to ensure they have the skills and knowledge needed to excel in their roles.
  • Delegate daily tasks and responsibilities to team members, ensuring that all areas of the restaurant are running smoothly.
  • Ensure that all company policies and procedures are followed, and that the restaurant is maintained to the highest standards of cleanliness and safety.
  • Schedule and coordinate meetings with team members and other stakeholders to discuss performance, goals, and initiatives.
  • Identify and resolve problems within the workplace, ensuring that customer satisfaction is maintained at all times.
  • Address customer concerns and complaints in a professional and courteous manner.
  • Develop strategies to improve workplace efficiency and achieve business goals.
  • Monitor spending patterns and budget, ensuring that the restaurant is operating within financial guidelines.
  • Fulfill the role of General Manager in their absence, making executive decisions and providing accountability.
What We Offer:
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including meal discounts and a flexible schedule.
  • The chance to work with a rapidly growing brand and contribute to its success.
  • A fun and energetic culture that values teamwork and customer satisfaction.
Requirements:
  • A positive attitude and a willingness to learn and grow.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Flexibility to work nights, weekends, and holidays as required.


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