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The Restaurant Operations Manager plays a crucial role in driving profitability, guest satisfaction, and people development in our restaurants. As a key member of the restaurant team, you will support the Restaurant General Manager in managing daily operations, driving key performance outcomes, and ensuring seamless execution of our brand standards.
Key Responsibilities:- Profitability: Manage inventory costs, maintain inventory levels, and ensure accurate ordering and receiving of inventory.
- Guest Experience: Motivate and direct team members to deliver exceptional guest service, ensuring a clean and welcoming environment.
- People Development: Provide coaching and feedback to team members to increase their capabilities and raise restaurant performance.
- Operations: Direct the restaurant team to achieve efficient and accurate preparation and sale of products, ensuring prompt delivery within established speed of service guidelines.
- High school diploma or equivalent required; 2 years of college preferred.
- 1-2 years of previous quick service restaurant experience, with management experience preferred.
- Some understanding of P&L interpretation and management to influence profitability.
- Demonstrated leadership skills and understanding of guest service principles.
- Availability to work evenings, weekends, and holidays, with flexibility to work long and/or irregular shifts as needed.
BURGER KING is a global fast-food chain known for serving high-quality, great-tasting, and affordable food. Our commitment to premium ingredients, signature recipes, and family-friendly dining experiences has defined our brand for over 50 years. If you're passionate about delivering exceptional guest experiences and driving business results, we encourage you to apply for this exciting opportunity.