Patient Care Coordinator

7 days ago


Minneapolis Minnesota, United States Fairview Health Services Full time
Job Summary

This is a challenging and rewarding role that requires a skilled and compassionate individual to provide comprehensive care coordination to patients. As a Patient Care Coordinator at Fairview Health Services, you will be responsible for assessing patient needs, developing and implementing care plans, and ensuring seamless transitions across the healthcare continuum.

Key Responsibilities
  • Manage patient care across the healthcare continuum to achieve efficient clinical, financial, and operational outcomes.
  • Act as a single point of contact for patients, physicians, and care providers throughout the patient's hospitalization.
  • Initiate and implement transition functions and activities for patients, communicating with patients, families, and the healthcare team to ensure seamless transitions.
  • Assess and document learning needs of patients and families, developing individualized education plans based on identified needs.
  • Establish and implement nursing care plans for assigned patient populations through assessment, development, activation, evaluation, and discharge.
  • Collaborate with healthcare team partners and patients/families to manage patient discharge plans.
  • Optimally communicate the plan across the continuum of care.
  • Assist in the development and implementation of process improvement activities to achieve efficient clinical, financial, and satisfaction outcomes.
  • Collect data and other information required by payers to fulfill utilization and regulatory requirements.
  • Identify and communicate issues related to case escalation to appropriate leaders.
  • Establish a collaborative relationship with physicians, medical directors, nurses, and other unit staff, and payers.
  • Mentor internal members of the healthcare team on case management and managed care concepts.
  • Understand and focus on key performance indicators, actively supervising outcomes and participating in quality planning.
Requirements
  • AD in Nursing
  • 5 years clinical experience
  • 1+ years working as a care coordinator/case manager
  • Active MN Registered Nurse license
  • Preferred: Case Management Certification


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