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Member Service Representative
2 months ago
We are seeking a highly skilled and detail-oriented Member Service Representative to join our team at P1FCU. As a key member of our staff, you will be responsible for providing exceptional customer service, handling financial transactions, and maintaining accurate records.
Key Responsibilities- Assist members with financial transactions, including deposits, withdrawals, and loan payments
- Process cash advances, travelers' checks, and wire transfers
- Verify transactions and detect discrepancies
- Balance daily transactions and investigate out-of-balance conditions
- Maintain accurate records and prepare required reports
- Provide excellent customer service and resolve member inquiries
- Act as a liaison between members and various organizations and departments
- High school degree or equivalent
- Under one year of similar or preparatory experience
- Excellent knowledge of P1FCU products and services
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
This is a part-time position that requires occasional extended hours and the ability to work in a fast-paced environment. The ideal candidate will be able to perform job functions independently and with limited supervision, while maintaining a high level of customer service and discretion when dealing with the public.
