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Banquet Setup Supervisor

2 months ago

Green Cove Springs, Florida, United States Omni Hotels Full time
Job Summary

We are seeking a highly organized and detail-oriented Banquet Setup Supervisor to join our team at Omni Hotels. As a key member of our events team, you will be responsible for ensuring the smooth execution of meetings and banquets, providing exceptional customer service, and maintaining the highest standards of quality and professionalism.

Key Responsibilities
  • Event Planning and Execution
    • Coordinate with meeting planners and clients to understand their needs and preferences
    • Develop and implement event plans, including setup, logistics, and timing
    • Ensure that all event details are accurately communicated to the team and stakeholders
  • Setup and Execution
    • Oversee the setup of meeting and banquet facilities, including tables, chairs, linens, and audiovisual equipment
    • Ensure that all event spaces are clean, organized, and ready for guests
    • Coordinate with vendors and suppliers to ensure timely delivery of equipment and services
  • Customer Service
    • Provide exceptional customer service to meeting planners, clients, and guests
    • Respond promptly to customer inquiries and concerns
    • Ensure that all customer needs are met and exceeded
  • Team Management
    • Supervise and train a team of banquet housemen to ensure that they are equipped to provide exceptional service
    • Develop and implement training programs to enhance team skills and knowledge
    • Conduct regular performance evaluations and provide feedback to team members
  • Quality Control
    • Conduct regular quality control checks to ensure that events are executed to the highest standards
    • Identify areas for improvement and implement changes to enhance the quality of events
    • Ensure that all events meet Omni Hotels' quality and service standards
    Requirements
    • Education and Experience
      • Bachelor's degree in hospitality, event management, or a related field
      • Minimum 2 years of experience in event planning, coordination, or management
    • Skills and Qualifications
      • Excellent communication and interpersonal skills
      • Strong organizational and time management skills
      • Ability to work in a fast-paced environment and prioritize multiple tasks
      • Knowledge of event planning software and technology
      • Ability to lift up to 50 pounds and stand for long periods
      What We Offer

Omni Hotels offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.