Portals and Communications Coordinator
1 week ago
We are seeking a detail-oriented Portals and Communications Administrator to facilitate effective communication through our portal.
This is a 24/7 operation, requiring adaptability to day, swing, or night shifts as needed. You will work diligently to meet key performance indicator (KPI) goals, ensuring the highest quality service delivery.
Responsibilities
- Facilitate effective communication through the portal
- Solve issues and address inquiries promptly and efficiently
- Listen attentively to clients, understanding their purpose and providing accurate responses
- Work with data from various sources, performing administrative and reporting activities
Requirements
- Two or more years of experience in customer service
- Intermediate skillset with desktop computer systems and multiple screens
- Intermediate data entry and typing skills
The estimated salary for this position is around $45,000 - $60,000 per year, depending on location and experience.
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Portal Communication Specialist
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Customer Service Portal Administrator
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Communication Support Specialist
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Customer Experience Coordinator
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Community Engagement Coordinator
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Painting Operations Coordinator
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