Portals and Communications Coordinator

1 week ago


Keller, Texas, United States First Onsite - US Full time
Job Overview

We are seeking a detail-oriented Portals and Communications Administrator to facilitate effective communication through our portal.

This is a 24/7 operation, requiring adaptability to day, swing, or night shifts as needed. You will work diligently to meet key performance indicator (KPI) goals, ensuring the highest quality service delivery.


Responsibilities
  • Facilitate effective communication through the portal
  • Solve issues and address inquiries promptly and efficiently
  • Listen attentively to clients, understanding their purpose and providing accurate responses
  • Work with data from various sources, performing administrative and reporting activities

Requirements
  • Two or more years of experience in customer service
  • Intermediate skillset with desktop computer systems and multiple screens
  • Intermediate data entry and typing skills

The estimated salary for this position is around $45,000 - $60,000 per year, depending on location and experience.



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