Practice Assistant

3 days ago


Andover, Massachusetts, United States Mass General Brigham Community Physicians Full time
About the Role

We are seeking a highly skilled and organized Practice Assistant to join our Internal Medicine team at Pentucket Medical in Andover. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our office and providing exceptional patient care.

Responsibilities
  • Schedule appointments and obtain prior authorizations from insurance companies as needed
  • Manage patient check-in and check-out processes, including greeting patients, answering questions, and collecting co-payments
  • Triaging incoming telephone calls and providing general support to practice leadership, clinicians, and peers
  • Monitor patient flow and waiting room activity to ensure efficient use of time
Requirements

We are looking for a well-rounded customer service professional with excellent communication skills and the ability to multitask in a fast-paced environment. Experience working in a medical office or customer service role is preferred, but not required. Bilingual skills (Spanish/English) are a plus.

About Us

Pentucket Medical is a member of Mass General Brigham Community Physicians, a leading healthcare organization in the Merrimack Valley. We are committed to providing exceptional patient care and a positive work environment for our staff. If you are a motivated and detail-oriented individual who is passionate about delivering excellent patient care, we encourage you to apply for this exciting opportunity.



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