Customer Service Ambassador
1 week ago
We are 52 Concepts Inc, a dynamic marketing and consulting firm. Our mission is to drive business growth for our clients through direct-to-consumer interaction.
Salary Range: $40,000 - $60,000 per year
About the Role:
We are seeking an experienced Customer Service Ambassador to join our team. The ideal candidate will have 1-3 years of experience in customer-facing roles, such as sales or hospitality.
Key Responsibilities:
- Provide exceptional customer service by delivering information about products and services to existing and potential customers.
- Troubleshoot and resolve customer objections and questions in a professional and courteous manner.
- Maintain accurate records of customer interactions and personal information.
- Develop a comprehensive knowledge base on all products and services to effectively engage with customers.
- Participate in team-based meetings to develop new skills, receive personalized training, and network with top executives.
Required Skills:
- Outstanding communication and interpersonal skills.
- Above-average emotional intelligence and people skills.
- Ability to work independently or in a team setting.
- Desire to work in a fast-paced customer service environment and multitask efficiently.
- Exceptional work ethic and a self-starter mentality.
About Us: We prioritize quality over quantity and carefully evaluate every application to build the best possible team. Our goal is to continuously achieve growth and expansion for our clients, while also providing opportunities for personal and professional growth for our employees.
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