Customer Service Ambassador

3 weeks ago


Rome, New York, United States Michael Collea - State Farm Agent Full time
About Our Agency

We are a full-service insurance agency located in Oneida County, dedicated to providing exceptional customer experiences. As a lifelong resident of the area, I have a vested interest in taking care of my customers and building long-lasting relationships with them.

Our Team

Our team is comprised of motivated and ambitious individuals who share our commitment to delivering remarkable customer service. We thrive in a fast-paced environment and excel at developing strong connections with our clients.

Job Responsibilities
  • Establish and maintain customer relationships through regular communication and follow-ups.
  • Use a customer-focused approach to educate clients about insurance options and develop personalized solutions for their needs.
  • Identify opportunities to grow our business and expand our reach through lead generation, appointment scheduling, and market analysis.
Benefits and Perks
  • A competitive salary plus commission/bonus structure that rewards high-performing employees.
  • Paid time off, including vacation and personal/sick days, to ensure work-life balance.
  • Flexible working hours to accommodate individual needs and preferences.
  • Ongoing training and development opportunities to enhance skills and advance careers.
Requirements
  • Strong marketing skills and ability to identify customer needs and preferences.
  • Excellent written and verbal communication skills, with the ability to listen actively and empathetically.
  • Detail-oriented and proactive problem-solving skills to ensure seamless customer experiences.
  • Ability to work effectively in a team environment and contribute to shared goals.

We offer a dynamic and supportive work environment that fosters growth and success. If you are a motivated and ambitious individual who excels in customer-facing roles, we encourage you to apply for this exciting opportunity.



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