Intake Counselor

3 weeks ago


Chicago, Illinois, United States Universal Health Services Full time
Job Summary

The Emergency Services Counselor is responsible for responding to inquiry calls regarding services, providing appropriate information and referrals, and overseeing the admission process. This includes assessing the appropriateness of admission, completing all required admission paperwork, and coordinating with the treatment team.

Key Responsibilities
  • Respond to inquiry calls and provide information and referrals
  • Oversee the admission process, including assessing appropriateness and completing paperwork
  • Coordinate with the treatment team, including physicians and social workers
  • Obtain billing and insurance information, unit/program assignment, and other relevant details
  • Provide accurate and complete information to Hospital Administration and physicians regarding admissions, referrals, and discharges
  • Conduct tours of the Hospital and train other staff in the admission process and policies
  • Maintain all data/records regarding the intake and admission process
Requirements
  • Masters Degree in Psychology or Social Work required
  • Two years of psychiatric experience preferred
  • Licensure or eligibility for licensure preferred
  • Working knowledge of Illinois Confidentiality Act, Illinois Mental Health Code, EMTALA, and ILPA progress
  • Detailed understanding of psychiatric criteria for various levels of care
  • Thorough understanding of DSM-IV criteria
  • Computer training/experience, crisis intervention, and risk assessment skills
Working Conditions

The Emergency Services Counselor works in the Emergency Services area, inpatient units, and other areas of the Hospital. Hazards include risk of exposure to communicable disease and risks associated with managing psychiatric patients.


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