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Team Leader

2 months ago

Ramsey, New Jersey, United States Massage Envy Full time

Position Overview:

Where Exceptional Careers Flourish

Are you a dynamic leader passionate about guiding others towards success? At Massage Envy, we empower you to excel while you lead a dedicated team of professionals committed to providing outstanding service that enhances the well-being of our clients.

Benefits & Compensation:

  • Attractive base salary complemented by performance bonuses and commissions.
  • Comprehensive healthcare coverage, including medical, dental, and vision plans, with additional options available.
  • Retirement savings plan with 401(k) matching.
  • Paid time off for full-time staff.
  • Incentives for employee referrals.
  • Access to an Employee Assistance Program.
  • A flexible work schedule to enhance work-life balance.
  • Extensive training on products and services.
  • A complimentary massage, skincare, or stretch service each month.
  • 20% discount on all retail products.

Ideal Candidates:

  • Possess management and/or sales experience, ideally in a personal service setting such as a spa, salon, or fitness center. Experience in the massage sector is advantageous but not mandatory.
  • Exhibit natural leadership qualities, capable of fostering relationships while motivating and supporting a team.
  • Comfortable engaging in constructive discussions professionally.
  • Skilled in cultivating a positive workplace culture where all team members feel appreciated and recognized, with prompt and fair resolution of issues.

Daily Responsibilities:

  • Oversee all operational functions, including driving membership growth, promoting retail sales, guiding the team, managing financial transactions, overseeing inventory, and ensuring compliance with regulations.
  • Focus on continuous improvement by establishing goals, prioritizing tasks, and evaluating business performance.
  • Address customer concerns effectively while maintaining a safe and therapeutic environment.
  • Empower team members to develop and advance by setting clear expectations, providing ongoing training, and conducting regular performance reviews.
  • Build positive relationships and instill confidence among employees, members, and guests.

Culture & Support:

  • Recognition programs (such as Manager of the Year).
  • Leadership training and development programs focused on your success.
  • A supportive community that values individuality and knowledge sharing.

If you are prepared to lead efforts that help individuals achieve their best selves, we look forward to connecting with you.