Medical Cannabis Consultant

5 days ago


West Nyack, New York, United States Cresco Labs Full time
Job Summary

We are seeking a compassionate and knowledgeable Patient Care Specialist to join our team at Cresco Labs in Bardonia, NY. As a Patient Care Specialist, you will play a crucial role in assisting patients in selecting the right medical cannabis products for their needs.

Your primary responsibility will be to engage in one-on-one conversations with patients, providing expert guidance and support throughout their shopping experience. You will be the go-to product expert on duty at the store, ensuring that patients receive accurate information and personalized recommendations.

Core Job Duties
  • Help patients make informed decisions by understanding the effects of different cannabis methods on their health.
  • Suggest dosage starting points for new patients and provide guidance on proper usage.
  • Ensure accurate cash handling and verify patient identification and paperwork.
  • Utilize the Point of Sale (POS) system to accurately record patient profiles and data.
  • Maintain a clean and organized store environment, adhering to security and safety protocols.
  • Assist in verifying order accuracy and provide support to the management team as needed.
Requirements
  • High School Diploma or equivalent.
  • 5 years of experience in customer service.
  • High energy, patient-focused, and compassionate attitude.
  • Retail experience is mandatory.
  • Excellent customer service skills and ability to learn about cannabinoids.
  • Ability to work effectively with employees, management, patients, and the general public.

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