Sales Floor Specialist
2 weeks ago
With a global presence of over 430 retail locations, our team members play a crucial role in our operations.
Your responsibilities will include ensuring product availability on the sales floor, crafting visually appealing displays, addressing customer inquiries, and facilitating a smooth checkout process. As a key player, you will help create unforgettable customer experiences while supporting the Store Leadership team in fulfilling Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."
YOUR IMPACTIn this position, you will act as a brand ambassador, ensuring outstanding in-store experiences through positive customer interactions. You will utilize your natural problem-solving skills and sales expertise to respond to customer questions and provide compelling product recommendations, all while upholding Columbia Sportswear Company's values to enhance customer service and teamwork.
KEY RESPONSIBILITIES- Deliver exceptional customer service by addressing consumer inquiries regarding product features, benefits, and availability.
- Engage with customers to understand their needs and preferences, demonstrating and explaining merchandise while suggesting suitable options.
- Maintain high store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from various inventory locations.
- Execute all cash register transactions efficiently and accurately, including sales, returns, exchanges, and connecting customers to loyalty programs.
- Contribute to store profitability by accurately receiving, handling, replenishing, and processing incoming and outgoing product flow.
No specific educational background is required (High School Diploma or GED preferred).
Experience: 2 years or less in a similar role or specialization.
Skills: Proficient in operating a Point of Sale (POS) system and other in-store computerized systems.
WORK ENVIRONMENTThis role frequently involves an active environment that may be physical or strenuous, requiring the ability to move items weighing up to 40 lbs. You may also use specialized equipment and encounter dust and noise.
Occasionally, the ability to work in place is required, along with clear communication skills.
Flexibility to work a retail schedule that may change seasonally and in response to business trends is essential. All local, state, and federal laws will be adhered to when evaluating your availability.
At the time of hire, candidates must be at least 16 years of age.
INCLUSION AND DIVERSITYColumbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during any part of the employment process, please notify your recruiter.
At Columbia Sportswear Company, we take pride in offering part-time employees benefits that include a variety of services and products to enhance your life and work experience.
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