Business Systems Analyst

2 months ago


Salisbury, Maryland, United States LaSalle Network Full time
Job Description

We are seeking a highly skilled Business Systems Analyst with extensive experience in MS Dynamics configuration to join our team at LaSalle Network. In this role, you will be responsible for analyzing, designing, and configuring MS Dynamics solutions to meet the needs of our clients' business units.

Key Responsibilities:
  • Collaborate with Business Stakeholders: Work closely with business stakeholders to identify and document requirements for MS Dynamics solutions.
  • MS Dynamics Configuration: Perform hands-on configuration of MS Dynamics, including entity creation, form customization, workflow automation, and report generation.
  • System Analysis and Design: Analyze existing systems and processes to recommend improvements and develop detailed design specifications.
  • Testing and Quality Assurance: Develop and execute test plans to ensure MS Dynamics solutions meet requirements and function as expected.
  • User Training and Support: Provide training and support to end-users to ensure effective utilization of MS Dynamics solutions.
  • Documentation and Troubleshooting: Create and maintain comprehensive documentation for system configurations, processes, and procedures. Troubleshoot and resolve issues related to MS Dynamics configuration and functionality.
  • Staying Up-to-Date: Stay current with MS Dynamics updates and best practices to recommend and implement improvements.
Requirements:
  • Proven Experience: Proven experience as a Business Systems Analyst with hands-on MS Dynamics configuration experience (preferably MS Dynamics 365).
  • MS Dynamics Knowledge: Strong understanding of MS Dynamics modules, including Sales, Customer Service, Marketing, and Field Service.
  • Analytical and Problem-Solving Skills: Excellent analytical and problem-solving skills with the ability to interpret complex business requirements.
  • Communication Skills: Strong verbal and written communication skills with the ability to effectively interact with technical and non-technical stakeholders.
  • Project Management: Experience managing projects or workstreams related to MS Dynamics implementations or enhancements.
  • MS Dynamics Certifications: Relevant MS Dynamics certifications (e.g., Microsoft Certified: Dynamics 365 Fundamentals) are a plus.
  • Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.


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