Business Systems Analyst

2 weeks ago


Salisbury, Maryland, United States The LaSalle Group Full time
Business Systems Analyst Opportunity

We are seeking a skilled Business Systems Analyst with hands-on experience in MS Dynamics configuration to join our team. As a key member of our team, you will be responsible for analyzing, designing, and configuring MS Dynamics solutions to meet the needs of our business units.

Key Responsibilities:
  • Collaborate with business stakeholders to identify and document requirements for MS Dynamics solutions
  • Perform hands-on configuration of MS Dynamics, including entity creation, form customization, workflow automation, and report generation
  • Analyze existing systems and processes to recommend improvements and develop detailed design specifications
  • Develop and execute test plans to ensure MS Dynamics solutions meet requirements and function as expected
  • Provide training and support to end-users to ensure effective utilization of MS Dynamics solutions
  • Create and maintain comprehensive documentation for system configurations, processes, and procedures
  • Troubleshoot and resolve issues related to MS Dynamics configuration and functionality
  • Stay up-to-date with MS Dynamics updates and best practices to recommend and implement improvements
Requirements:
  • Proven experience as a Business Systems Analyst with hands-on MS Dynamics configuration experience (preferably MS Dynamics 365)
  • Strong understanding of MS Dynamics modules, including Sales, Customer Service, Marketing, and Field Service
  • Excellent analytical and problem-solving skills with the ability to interpret complex business requirements
  • Strong verbal and written communication skills with the ability to effectively interact with technical and non-technical stakeholders
  • Experience managing projects or workstreams related to MS Dynamics implementations or enhancements
  • Relevant MS Dynamics certifications (e.g., Microsoft Certified: Dynamics 365 Fundamentals) are a plus
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field


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