IT Support Specialist Leader

3 weeks ago


Menands, New York, United States Mindlance Full time
Job Description:

Mindlance is hiring an IT Support Specialist Leader to manage support requests on a level 2 help desk, resolve hardware and software issues, and troubleshoot Windows operating systems. This role requires a strong technical background and excellent communication skills. The ideal candidate will have experience using VMware vSphere, Lan Sweeper, Remote desktop, and Active Directory. Additionally, they should have experience configuring and installing windows-based hardware, peripherals, network printers, and thin clients. Familiarity with Clonezilla, Lotus Notes, and Office 2016 is also necessary.

About You:
To succeed in this role, you should have at least 3 years of experience in IT support and a strong understanding of Windows operating systems. You should be able to work independently and as part of a team, and have excellent problem-solving skills. The estimated salary for this position is $75,000 - $90,000 per year, depending on experience.

About Mindlance:
Mindlance is a leading staffing agency that provides IT professionals to top companies worldwide. Our company values include providing excellent customer service, being responsive to our clients' needs, and maintaining a positive work environment.

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