Customer Service Manager Lead

2 months ago


Canton, Ohio, United States 7-Eleven Full time

We are seeking a motivated and experienced Retail Assistant Manager to join our team at 7-Eleven. This is an exciting opportunity to take on a leadership role and contribute to the success of our store.

About Us

As part of the 7-Eleven family of stores, we pride ourselves on providing excellent customer service and creating a welcoming environment for our customers. If you enjoy working as part of a management team and have previous supervisory experience, we would love to discuss our Assistant Store Leader Trainee role with you.

Our company offers full-time hours and valuable management and leadership experience with competitive pay. We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.

Benefits
  • We offer a comprehensive benefits package, including medical, dental, life, and vision insurance.
  • You will receive weekly paychecks and paid holidays.
  • We also offer a paid vacation and sick pay plan.
  • Tuition Reimbursement and Adoption Assistance are available to support your career growth and personal goals.
Job Description

As a Retail Assistant Manager, you will oversee and provide customer service leadership, training, and coaching for all store employees. You will work closely with the Store Leader to maintain high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.

You will be responsible for implementing all merchandising and marketing programs, as well as assisting in cash handling, fuel transactions, and promoting the Speedy Rewards loyalty program.

Additionally, you will ensure a clean and safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock.

Your excellent oral and written communication and intrapersonal skills will enable you to effectively interact with customers and colleagues alike.

A High School diploma or GED is preferred, but not required for candidates with at least one year of Retail Management experience.

Please note that a valid Driver's License from the state of residence while maintaining automotive liability insurance during course of employment is required.

We value diversity in the workplace and are committed to equal opportunities employment.



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