Customer Service Team Member

5 days ago


Canton, Ohio, United States PrideStaff Full time
Job Title:

Customer Service Team Member

Job Summary:

We are seeking a highly skilled Customer Service Team Member to join our team. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Process daily orders in a timely and efficient manner
  • Enter fax, phone, and emailed orders into our system
  • Process shortage credits and track orders to ensure accuracy
  • Assist the sales team as needed to provide exceptional customer service
  • Filing and sorting office files to maintain a organized workspace
  • Send out and verify weekly mailings to clients and stakeholders
Requirements:
  • 6+ months of experience in an office setting
  • Ability to work well within a team environment
  • Effective time management and multitasking skills
  • Customer service experience is a must
  • Strong problem-solving skills to resolve customer inquiries
Benefits:

We offer a competitive salary range of $16.00 - $16.00 per hour, depending on experience.

Candidates must consent to a pre-employment background check and drug screen, and must be able to provide two professional job references.



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