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On-Site Operations Manager

2 months ago

Monroe, North Carolina, United States Staffmark Group Full time
Job Summary

We are currently hiring a In House Temporary Onsite Supervisor to support a specific shift or site at one of our largest customers in the area. Our ideal candidate will possess a passion for impacting lives and our community.

The Onsite Supervisor plays a critical and strategic role in delivering exceptional service to our client and will ensure that we have effective recruiting strategies, engagement processes, and continuous improvement plans, as well as assuring we meet customer quality standards.

Key Responsibilities
  • Build and Maintain Relationships: Build and maintain good relationships at all levels of the customer's organization and deliver exceptional service by ensuring by handling all customer service inquiries, concerns, issues, and ensuring consistent quality, as well as recruiting.
  • Staffing Coordination: Work with the customer's team to coordinate and forecast staffing requirements.
  • New Hire Orientation: Facilitate new hire orientations and pre-training with employees ensuring they are ready for their assignment.
  • Quality Control: Perform quality control functions to ensure the customer is satisfied across all levels of their organization.
  • Reporting and Analysis: Complete daily, weekly, and monthly reporting on key performance indicators and use the information to communicate with the customer and identify areas for improvement.
Competencies

Competencies we value for this role include the ability to be objective, detail-oriented, commitment to continuous improvement, has excellent written and oral communication skills, customer-service oriented, intermediate technology skills including the use of Microsoft Office products (Word and Excel), proven, strong organizational skills, an ability to effectively prioritize in a multi-task environment and work under pressure.

We also prefer someone with a background in Human Resources, Business or a related field and at least 2 years of experience managing 100 employees or more in a metric driven environment.

About Us

The Staffmark Group experience is more than just a job. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company - one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp.

We have earned industry-leading recognition, such as ClearlyRated's Best of Staffing Client Diamond and Best of Staffing Talent Awards.

We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.

We offer unlimited opportunities with tremendous growth potential, and a national network of over 400 locations.