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Customer Service Representative

2 months ago


Missoula, Montana, United States Yokes Foods Full time
About the Role

We are seeking a highly motivated and customer-focused Courtesy Clerk to join our team at Yoke's Fresh Markets in Missoula, MT.

Key Responsibilities
  • Provide exceptional customer service by actively engaging with guests, ensuring they receive unparalleled hospitality and professional service.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Restock shelves, maintain a clean and organized store environment, and perform other tasks as needed to ensure a positive shopping experience for our guests.
  • Participate in sales promotions, offer product recommendations, and discuss current promotions and service information to drive sales and customer satisfaction.
  • Mentor new associates and provide guidance on store policies and procedures.
  • Participate in the store's accident reduction plan, monitoring displays for trip hazards and observing safe lifting techniques.
Requirements
  • High school diploma or equivalent required; up to one month related experience or training; or equivalent combination of education and experience.
  • Ability to read, write, and communicate effectively with guests, vendors, and fellow associates.
  • Mathematical skills using units of American money and weight measurement, volume.
  • Ability to work in a fast-paced environment, standing for prolonged periods, and lifting up to 50 pounds.
What We Offer
  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, vision, and life insurance.
  • A 401(k) plan with company matching.
  • A paid time off policy and holidays.
  • Opportunities for professional growth and development.
How to Apply

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.