Customer Service Representative

5 days ago


Missoula, Montana, United States Bass Pro Shops Full time
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for all customers, and promoting our products and services.

Key Responsibilities:
  • Greet and assist customers in a friendly and professional manner.
  • Respond to customer inquiries and resolve issues in a timely and effective manner.
  • Maintain a thorough knowledge of our products and services to make informed recommendations to customers.
  • Process customer transactions accurately and efficiently.
  • Maintain a clean and organized sales floor, including restocking shelves and completing visual merchandising tasks.

Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point of sale system.

What We Offer:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Comprehensive training program.
  • Discounts on merchandise and services.


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