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Solutions Engineer

4 weeks ago

Los Angeles, California, United States Stamps Full time
About Us

Auctane is a leading provider of shipping and software solutions for e-commerce businesses. Our mission is to fuel commerce through exceptional delivery, making it possible for businesses to meet the ever-rising expectations of their customers.

About the Role

We are seeking a highly skilled Solutions Engineer to join our team. As a Solutions Engineer, you will work closely with clients to identify their needs and develop customized business solutions using Auctane's products and services. You will be responsible for designing and presenting solutions that meet the client's needs, as well as providing operational and technical support to the sales team.

Key Responsibilities
  • Develop logistical, operational, and technical solutions for clients and internal sales teams
  • Leverage the ShipMatch process to match clients to the proper technology and mix of carriers
  • Build and deliver customized analysis and proposals to drive customers to adopt Auctane technology and shipping solutions
  • Demonstrate a master level of understanding of Auctane and partner technology solutions
  • Clearly articulate the key value propositions of the solution
  • Deliver product demonstrations tailored to the prospect's defined needs
  • Analyze and present shipping data to meet client's expressed needs
Requirements
  • Bachelor's degree preferred or equivalent work experience
  • Two or more years' technical selling experience preferred
  • Two or more years' shipping/eCommerce industry experience preferred
  • API and application development skills preferred
  • Ability to use Excel/Google sheets at a strong level preferred
What We Offer
  • Discount on personal shipment orders via stamps.com and GlobalPost
  • Charitable donation matching
  • Volunteer day
  • Referral fee
  • Great work-life balance
  • A cross-cultural atmosphere
  • Internal and external training
  • Free access to online training platforms
  • 10 paid days off for U.S. holidays
  • Health and wellness benefits
  • Pet insurance discounts
  • Free access to Rocket Lawyer
  • Free Telehealth services
  • Massage Envy discounts
  • Company swag
  • Annual merit reviews
  • BenefitsHub platform
  • Wellness programs