Digital Account Strategist

2 weeks ago


Waterloo, Iowa, United States VGM Group Full time
Account Manager Job Description

We are seeking a highly skilled Account Manager to join our team at VGM Group. As an Account Manager, you will be responsible for developing and maintaining strong relationships with our customers, identifying their needs, and providing tailored solutions to drive business growth.

Key Responsibilities:
  • Develop and execute strategic plans to drive customer engagement and retention
  • Build and maintain strong relationships with customers, understanding their business needs and goals
  • Identify opportunities to upsell and cross-sell our products and services
  • Collaborate with cross-functional teams to deliver high-quality solutions to customers
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
  • Stay up-to-date with industry trends and developments, applying this knowledge to drive business growth and customer satisfaction
Requirements:
  • Bachelor's degree in marketing, business, or a related field
  • 3-5 years of experience in a customer-facing role, preferably in a digital marketing or sales environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Proven track record of driving business growth and customer satisfaction
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a talented team of professionals who are passionate about delivering exceptional customer experiences


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