Medical Administrative Specialist

2 weeks ago


Londonderry, New Hampshire, United States Granite State Gastrointestinal Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Administrative Professional to join our team at Granite State Gastroenterology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Answer patient calls in a professional and courteous manner, scheduling appointments and capturing necessary information for registration and billing.
  • Utilize the Athena System to manage patient services, schedules, and communications.
  • Transfer calls and utilize Klara for text communications, ensuring seamless communication with patients and providers.
  • Prioritize multiple responsibilities, utilizing effective time management and organizational skills.
  • Adhere to office policies and protocols, maintaining patient confidentiality and interacting professionally with coworkers.
Requirements
  • High School diploma or equivalent required; 1-2 years of related work experience in a physician practice setting preferred.
  • Strong focus on patient satisfaction and quality care, with proficiency in using an Electronic Medical Record.
What We Offer

As a Medical Administrative Professional at Granite State Gastroenterology, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional patient care and administrative support. If you are a detail-oriented and organized individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.



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