Customer Service Representative

4 weeks ago


Greensboro, United States Golden Corral Full time

We are seeking a skilled Customer Service Representative to provide exceptional guest experiences at Golden Corral. This role is responsible for creating lasting impressions by greeting guests, offering assistance, and ensuring a clean and welcoming environment.

  • Guest Service: Greet guests as they enter the restaurant, offer assistance, and process GC On the Go To-Go orders.
  • Handle payments accurately and maintain a friendly and courteous demeanor on the phone.
  • Know and follow position responsibilities as they relate to just-in-time delivery.
  • Be knowledgeable about the menu and prices.

Cleanliness: Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas. Ensure the buffet is set up properly and labels are correct. Clean all buffets and surrounding areas, and follow local health department laws.

Operational Excellence: Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery. Ensure drawer balances with daily paperwork.

Golden Corral is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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