Hotel Service Ambassador

2 days ago


Joplin, Missouri, United States KMG Hotels Full time

About KMG Hotels

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KMG HOTELS is a premier lodging company that owns and operates twenty-one hotels across various franchises, including Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. Founded in 2000 by Jay Koshiya and Sanjay Koshiya, the company has experienced significant growth, with six Marriott Premium select service hotels opened in the last eighteen months.

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Job Description

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We are seeking a skilled Hotel Service Ambassador to join our team at one of our locations. As a key member of our hotel staff, you will be responsible for delivering exceptional guest experiences, ensuring timely food and beverage service, and maintaining a clean and welcoming environment for all guests.

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Key Responsibilities:

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  • Greet and welcome all guests, taking beverage and food orders in a prompt and professional manner.">
  • Be attentive to guest needs, ensuring they have a memorable experience throughout their stay.">
  • Prepare and present food according to established health and presentation standards.">
  • Clean and maintain wait staff stations, adhering to hotel safety protocols and procedures.">
  • Perform opening or closing duties as required, ensuring a smooth transition between shifts.">
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Requirements

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To be successful in this role, you will need:

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  • Basic reading and writing skills.">
  • Foodservice experience with general knowledge of restaurant operations preferred.">
  • Able to lift items weighing up to 50 pounds (23 kilograms).">
  • Ability to work a flexible schedule, including nights, weekends, and holidays.">
  • Excellent communication and interpersonal skills.">
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Compensation and Benefits

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This role offers a competitive estimated salary of $25,000 - $40,000 per year, depending on location and experience. In addition to a salary, you will also receive benefits such as paid time off, health insurance, and opportunities for career advancement.

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About Us

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KMG Hotels is committed to creating an environment where all associates are valued and respected, and where doing it the right way takes precedence over doing it the easy way. We strive to exceed the expectations of our associates, guests, and partners through honest business practices, a strong commitment to our associates, progressive sales practices, and a dedication to providing well-maintained hotels.

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