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HR Shared Services Representative II

1 month ago

Pittsfield, Massachusetts, United States Berkshire Health Systems Full time
Job Summary

We are seeking a highly motivated and experienced HR Shared Services Representative II to join our team at Berkshire Health Systems. This role will lead key specialties spanning from when employees are hired through exit, while also focusing on process improvements, building efficiencies, and keeping the employee experience at the center of the support provided.

Key Responsibilities
  • Respond to employee and manager inquiries for HR related matters, providing accurate information about policies, processes, and programs to resolve employee inquiries and matters on a timely basis.
  • Provide support for employee self-service tools and work closely with other internal stakeholders and outside vendor contacts.
  • Lead process improvements and build efficiencies to enhance the employee experience.
Requirements
  • Three years related experience in Human Resources functions required.
  • HRIS knowledge/experience or working with employee benefits/leave of absence programs preferred.
  • Bachelor's Degree required, in Business related field preferred.
  • Certification in CCP, CEBS, SHRM or HRCI, Project Management or Six Sigma, preferred.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.