Digital Banking Expert

2 months ago


Chattanooga, Tennessee, United States Mainstreet Bank Full time

Mainstreet Bank is seeking a highly skilled Online Banking Specialist to provide exceptional customer service and technical support for our electronic banking products and treasury management services. Key responsibilities include:

  • Providing support for ACH, wire transfer, online and mobile banking, merchant services, and credit card services.
  • Assisting Banking Specialists with technical issues and customer inquiries.
  • Collaborating with the customer service and technical support teams to resolve complex issues.
  • Staying up-to-date with industry trends and developments to provide expert advice to customers.

Requirements:

  • Excellent communication and problem-solving skills.
  • Strong technical knowledge of electronic banking systems and treasury management services.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required; degree in a related field preferred.


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