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Digital Banking Expert

2 months ago

Chattanooga, Tennessee, United States Mainstreet Bank Full time
Mainstreet Bank: Online Banking Specialist

Job Summary:

We are seeking a highly skilled Online Banking Specialist to provide exceptional customer service and technical support for our electronic banking products and treasury management services.

Key Responsibilities:

  • Provide technical support for online and mobile banking, merchant services, and credit cards.
  • Assist customers with ACH, wire transfer, and other electronic banking transactions.
  • Collaborate with Banking Specialists to resolve customer issues and improve service delivery.
  • Stay up-to-date with banking products and services to provide accurate information to customers.

Requirements:

  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong technical skills and knowledge of banking products and services.

About Mainstreet Bank:

Mainstreet Bank is a leading financial institution dedicated to providing exceptional customer service and innovative banking solutions.