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Community Engagement Specialist

2 months ago

Toms River, New Jersey, United States Complete Care Management Full time

At Complete Care Management, our residents are valued as integral members of our extended family.

Choosing a reliable team of caregivers is a crucial and challenging decision for families. We take pride in being a supportive environment where individuals can find compassionate assistance throughout their health journeys. As a Community Marketing Liaison, you will play a vital role in enhancing the lives of our residents and their families. We are equally committed to ensuring our caregivers receive the same level of compassion and support.

We are looking for a skilled and enthusiastic Community Marketing Liaison to elevate our brand visibility and build meaningful partnerships within the community. As a representative of Complete Care Management, you will promote awareness and foster a positive image of our facilities while developing relationships with local organizations to support growth.

Key Responsibilities:

Community Engagement: Establish and maintain connections with local organizations, attend networking events, and represent Complete Care Management in a professional manner.

Referral Management: Address community referrals and collaborate with the admissions team to ensure timely follow-ups.

Reporting & Analysis: Generate weekly reports on marketing initiatives, monitor relationship progress, and evaluate return on investment.

Event Hosting: Plan and conduct community and referral source events to showcase Complete Care Management facilities.

Marketing Materials: Work with the corporate marketing team to create community-oriented marketing materials and communications.

Public Speaking: Organize and deliver presentations at community and professional gatherings to promote our facilities.

Strategic Planning: Collaborate with the Regional Director of Marketing and Business Development to identify and prioritize community marketing opportunities.

Social Media Collaboration: Partner with the Social Media Manager to boost brand visibility through online initiatives.

Professional Conduct: Demonstrate positive and professional behavior as a representative of Complete Care Management and adhere to marketing policies and procedures.

Working Conditions:

  • Travel to various community locations and facilities as required.
  • Engagement with residents, staff, and visitors in diverse settings.
  • Flexibility to work outside of standard hours and in urgent situations.
  • Potential exposure to health-related hazards.

Education & Qualifications:

  • High school diploma or GED required; a bachelor's degree in marketing, social work, or related fields is preferred.
  • Proficiency in computer skills and effective communication.
  • Health clearance and physical examination required upon hiring.

Experience:

  • Previous experience in admissions or marketing within a long-term care environment is preferred.
  • Familiarity with the elderly demographic and life transitions is beneficial.
  • Understanding of marketing strategies and initiatives is desirable.

Specific Requirements:

  • Strong decision-making abilities and effective time management skills.
  • Ability to interact tactfully with diverse groups, including residents, families, and community agencies.
  • Patience, enthusiasm, and a positive attitude are essential.
  • Understanding of procedures and ability to follow directions accurately.

Complete Care Management is an Equal Opportunity Employer.