Restaurant Operations Manager

3 days ago


Hanover Hills, Maryland, United States Dunkin' Full time
About the Role

We are seeking a highly skilled Restaurant Manager to join our team at Dunkin' Baskin Robbins. As a Restaurant Manager, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high standards of quality and customer service, and leading a team of dedicated staff.

Key Responsibilities
  • Manage the day-to-day operations of the restaurant, including staff scheduling, inventory management, and customer service.
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
  • Lead and motivate a team of staff to achieve high levels of performance and customer satisfaction.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Monitor and control costs, including labor, inventory, and supplies.
Requirements
  • Previous experience as a restaurant manager or in a similar role.
  • Extensive knowledge of food and beverage operations, including menu planning, inventory management, and customer service.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Familiarity with restaurant management software and systems.
  • Demonstrated ability to work in a fast-paced environment and make decisions quickly.
About Us

Dunkin' Baskin Robbins is a leading global brand with a rich history dating back to 1950. We are committed to delivering high-quality products and exceptional customer service to our customers. Our team is passionate about what we do, and we are looking for like-minded individuals to join us.



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