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Director of Global Communications
2 months ago
Chargebee Inc is seeking a seasoned professional to lead our corporate communications efforts as the Director of Global Communications. This is a unique opportunity to join a fast-growing subscription management platform and shape the company's narrative in the market.
Key Responsibilities- Develop and Execute Corporate Communications Strategy: Align corporate communications with overall business goals, define and execute the corporate narrative, and ensure consistent messaging and positioning.
- Public Relations and Media Outreach: Oversee external public relations agencies, provide compelling insights, pitch angles, and clear goals that align with business needs, and define the Chargebee news agenda.
- Executive Thought Leadership: Elevate the voice of the CEO and other key leaders through media interviews, speaking opportunities, and social media engagement, and act as an advisor and coach to ensure a polished, consistent delivery across channels.
- Crisis Communications: Oversee Chargebee's crisis communications strategy, keep the plan up to date, and collaborate with internal stakeholders as needed.
- People Management: Oversee a small team and multiple agency partners to ensure growth and focus.
- Marketing Leadership: Be a member of the Marketing leadership team, tasked with creating the rhythm and content of internal and external communication, strategic objectives (OKRs) for marketing, and building strong cross-functional team relationships.
- 8+ years in public relations or corporate communications, with management experience.
- Proven track record developing and executing successful B2B and/or B2C corporate communications and content campaigns.
- Experience applying brand and experience data to measure results, test, learn, iterate and inform decision making and strategy.
- Self-directed and able to work and lead proactively, coordinating stakeholder buy-in across teams.
- Outstanding written and verbal communications skills with the ability to distill complex technical concepts into simple and intuitive communications.
- Ability to demonstrate company values in an ongoing and consistent way.
- Appetite to handle multiple projects at once in an energizing, fast-paced environment.
Chargebee Inc is a leading Revenue Growth Management (RGM) platform for subscription businesses. We empower businesses of all sizes to maximize their growth potential and revenue by adapting quickly and increasing customer loyalty. Our mission is to deliver fast time-to-value with exceptional service and support.
We are a globally local company with a diverse team across four continents, and customers in over 60 countries. We value curiosity, customer satisfaction, and teamwork. If you are a seasoned professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
