Customer Experience Expert

9 hours ago


Salt Lake, Utah, United States Knitwell Group Full time
About Us

We create modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

We're a dynamic company that values our employees and offers opportunities for growth and development. Our sales associates are passionate about delivering exceptional customer service and building strong relationships with our customers.

Job Description

As a Sales Associate, you will play a critical role in helping our customers find the perfect outfit. You will be responsible for:

  • Creating personalized customer experiences by connecting with customers and listening to their needs
  • Sharing product knowledge and recommendations to help style the customer
  • Using brand behaviors and personalized service to drive brand loyalty
  • Upholding the highest visual and operational standards while keeping the focus on the customer
Requirements
  • Sales Associate or customer-focused experience (preferred)
  • Brings a hospitality mindset when engaging with customers
  • Flexible availability - including evenings, weekends, and holidays
  • Technology proficient and ability to operate a point-of-sale system
Benefits
  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT
  • Support for your individual development plus opportunity for growth within our family of brands
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities

Estimated Salary: $12-$15 per hour depending on experience. The estimated annual salary is approximately $24,960-$31,200 per year.



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