Merchandise Associate

2 weeks ago


El Dorado, Arkansas, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at TJ Maxx. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, embodying our customer experience principles, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Experience: Role model established customer experience practices with internal and external customers, ensuring a positive and personalized experience for all.
  • Store Culture: Support and embody a positive store culture through honesty, integrity, and respect, promoting a collaborative and inclusive work environment.
  • Merchandise Management: Accurately ring customer purchases/returns, count change back to customers, and maintain merchandise standards, ensuring a seamless shopping experience.
  • Operational Excellence: Adhere to all operational, merchandise, and loss prevention standards, ensuring a safe and efficient work environment.
  • Team Collaboration: Work effectively with peers and supervisors to achieve business objectives, participating in store recovery and maintaining a safe environment.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Communication and Organization: Possess strong communication and organizational skills, with attention to detail and the ability to multitask in a fast-paced environment.
  • Flexibility and Adaptability: Able to work a flexible schedule to support business needs, responding appropriately to changes in direction or unexpected situations.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation, ensuring a safe and efficient work environment.
Benefits

We offer a comprehensive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.



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