Merchandise Associate
1 week ago
We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at TJ Maxx. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by providing excellent service, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.
Key Responsibilities- Engage and interact with all customers, embodying customer experience principles and philosophy.
- Support and embody a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases/returns and count change back to customer according to established operating procedures.
- Promote credit and loyalty programs.
- Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
- Accurately process and prepare merchandise for the sales floor following company procedures and standards.
- Initiate and participate in store recovery as needed throughout the day.
- Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
- Provide and accept recognition and constructive feedback.
- Adhere to all labor laws, policies, and procedures.
- Support and participate in store shrink reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
- Possess excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Possess strong communication and organizational skills with attention to detail.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Works effectively with peers and supervisors.
- Retail customer experience preferred.
We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.
This position has a starting pay range of $ to $ per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
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