Room Care Specialist
3 weeks ago
As a vital member of our team, you will ensure the highest standards of cleanliness and guest satisfaction in our hotel. Your role is crucial in maintaining the welcoming atmosphere that our guests expect.
Key Responsibilities
- Maintain a flexible work schedule, including weekends and holidays.
- Address guest concerns promptly to ensure satisfaction.
- Uphold cleanliness and quality standards throughout daily tasks.
- Adhere to all safety and housekeeping protocols.
- Clean and service assigned guest rooms according to established priorities and standards.
- Restock and return cleaning carts at the end of your shift.
- Participate in additional deep cleaning or seasonal tasks as required.
- Perform other duties as assigned by management.
Responsible for cleaning guest rooms as assigned, ensuring adherence to the hotel's cleanliness standards. Report any maintenance issues and respond to guest requests or complaints. Maintain the confidentiality and security of all guest accommodations.
Qualifications
- At least one year of cleaning experience; hotel experience is preferred.
- Effective communication skills with guests, management, and team members.
- Familiarity with proper chemical handling procedures.
- Bilingual abilities in English and Spanish are advantageous.
- Knowledge of local attractions and activities suitable for guests.
Shaner Hotels is a leading hospitality management company known for its award-winning properties. With a diverse portfolio of over 65 hotels across multiple states and countries, we collaborate with top hospitality brands to deliver exceptional service and experiences. Our commitment to excellence extends to our team, fostering a supportive environment that prioritizes work-life balance and professional growth.
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