Employee Benefits Practice Leader

11 hours ago

Cedar Park, Texas, United States Alera Group Full time
Job Title: Employee Benefits Practice Leader

We are seeking a highly skilled and experienced Employee Benefits Practice Leader to join our team at Alera Group. As a key member of our Employee Benefits department, you will be responsible for leading our team in navigating the evolving demands of our clients, market, and industry.

Key Responsibilities:
  • Lead by example and carry a servant's heart, with the team's best interest at the forefront of decision-making.
  • Manage EB Account Executives, Account Managers, and Associate Account Managers, including hiring, training, and daily supervision.
  • Support growth of new employee benefit clients by leading the New Business Engineer SME and working closely with the sales team.
  • Attend all Employee Benefit meetings, including AE Meetings, AM Meetings, AAM Meetings, and Department Meetings.
  • Coordinate department meetings and AE Meetings by creating agendas, leading meetings, and following up on action items.
  • Lead the development, updating, and implementing of departmental workflows and procedures.
  • Establish solid relationships with carriers and vendors, including benefit and commission negotiation and securing plan designs from carriers that best serve our clients.
  • Work with Communications Coordinator on EB client communications to ensure messages are consistent and relevant.
  • Attend industry meetings, trade shows, and conferences.
  • Lead in the creation and updates of templates, forms, presentations, engagement agreements, and letters used by the EB department.
  • Work with IT Coordinator to evaluate current technology and continuously improve effectiveness and efficiencies.
  • Take primary ownership of assigned clients and ensure clear, timely, and consistent communication with clients, producers, and carriers.
  • Maintain client relationships that resolve specific client needs, potential service challenges, carrier shortcomings, client claims/concerns.
Requirements:
  • Practicing EB license for at least 10 years.
  • Retail EB agency experience for at least 5 years.
  • Proven leadership and management experience.
  • Proficiency using Microsoft Office, Adobe, and ability to utilize computer programs and understand functionality.
  • Excellent written and oral communication skills.
  • Exceptional organizational skills, problem-solving, and decision-making abilities.
  • Above-average analytical skills.
  • Ability to multi-task.
  • The desire and willingness to continue to grow and learn.
  • EB healthcare experience.
Travel:

Some travel will be required (30% to 40%).

We offer comprehensive benefits to employees, including medical, dental, STD, LTD, and life insurance, 401k, paid time off, and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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