Debt Recovery Specialist

2 months ago


West Monroe, Louisiana, United States Centric Federal Credit Union Full time
Job Summary

Centric Federal Credit Union is seeking a highly skilled Debt Recovery Specialist to join our team. As a key member of our collections department, you will be responsible for preserving the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments, and recovering collateral.

Key Responsibilities
  • Contact delinquent accounts by phone, email, and mail to bring them current.
  • Manage all risks to the credit union, including member and community relations risks, credit risks, loan default risks, regulatory risks, legal & bankruptcy risks, collateral and loan loss risks, and reputational risks.
  • Perform skip tracing to locate delinquent members and re-establish contact to obtain timely payment arrangements or collateral location and repossession.
  • Analyze financial situations of delinquent borrowers and make recommendations for collateral repossession when other arrangements are unsuccessful.
  • Maintain accurate files and reports on all collections activity.
  • Testify at legal proceedings as required.
  • Inform management of trends in loan underwriting contributing to delinquent/charged-off loans.
Requirements
  • One year to three years of similar or related experience.
  • A high school education or GED.
  • Excellent interpersonal skills, with the ability to work with members and colleagues in a professional and confidential manner.
  • Ability to perform duties in accordance with all applicable federal and state laws and regulations, including fair lending, discrimination in lending, and fair debt collection practices.


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