Customer Experience Champion
5 days ago
Becoming a part of the Capital One community means being at the heart of something truly special. As a Customer Experience Champion, you'll have the opportunity to make a meaningful impact in the lives of our customers and help drive our mission forward.
SalaryThe minimum annual salary for this role is $60,000, with maximum annual salaries ranging from $80,000 to $100,000 depending on location. Part-time roles will be prorated based on agreed-upon hours.
Job DescriptionThis is an exceptional chance to leverage your exceptional communication skills and passion for customer service to create memorable experiences that exceed expectations. You'll work closely with customers and team members alike to introduce them to our best-in-class services, provide guidance on goal setting, and advocate for better financial literacy through discovery and Capital One resources.
- Engage proactively with customers and the community across all areas of the café
- Showcase our cool services and products while helping people with tech challenges
- Have deeper conversations about customers' financial journeys and offer personalized advice
To succeed in this role, you'll need to possess excellent interpersonal skills, be highly motivated, and thrive in a fast-paced environment. Proficiency in digital and technical skills is also essential.
BenefitsWe're dedicated to supporting your total well-being, offering a comprehensive and competitive set of health, financial, and other benefits that cater to your unique needs.
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