Retail Sales Leader

7 days ago


Marion, Ohio, United States The Highland River Group Full time
Job Overview

The Highland River Group, a leading retailer, seeks a seasoned Retail Sales Manager to lead its Marion, OH sales team. This role offers a unique opportunity to enhance customer experiences and drive sales performance in a dynamic retail environment.

As a Retail Sales Manager, you will oversee daily operations, manage inventory, and develop strategies to achieve store targets. Your leadership skills, passion for retail, and ability to motivate team members will be instrumental in ensuring high customer satisfaction.

This position is based at our beautiful retail store location at Marion Mt Gilead Rd., Marion, OH 43302.

Responsibilities
  • Coach and train retail staff to ensure effective employee orientation and ongoing development.
  • Develop and execute individual and store sales processes and goals, driving accountability and results.
  • Oversee shift management to ensure seamless operations during peak hours.
  • Implement sales strategies to achieve store targets and improve overall performance.
  • Maintain high standards of customer service by modeling excellent phone etiquette and interpersonal skills.
  • Foster a positive work environment that encourages teamwork, accountability, and professional growth.
  • Ensure compliance with company policies and procedures while maintaining a safe shopping environment.
Requirements
  • Minimum 3+ years proven experience in retail management, sales management or related field.
  • Knowledge and experience in retail operations, including commission sales processes.
  • Proficient in math for handling transactions, inventory counts, reporting, etc.
  • Strong written, verbal, presentation, and communication skills are essential for interacting with customers and staff.
Benefits
  • Paid Time Off (PTO)
  • 401(k) + Company Match
  • Health insurance
  • Dental & Vision Insurance
  • Short Term Disability
  • Life and AD&D Insurance
  • Paid Training
  • Paid Birthday Leave
  • Paid Holidays
  • Employee Assistance Program (EAP)
  • Working Advantage & FinFit Programs

Salary: $60,000 - $80,000 per year, depending on experience.


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