Customer Service Representative
3 days ago
Johnson Controls International plc. is seeking a highly skilled and experienced Customer Service professional to join our team.
Job Summary:We are looking for a motivated and customer-focused individual to maintain and grow a route servicing existing fire extinguisher, kitchen hood, e-light, and pre-engineered and possibly engineered gas system customers.
Key Responsibilities:- Inspect, service, repair, and install 2 or more suppression product lines; emergency lights, fire extinguishers, pre-engineered and industrial systems according to safety requirements and manufacturer's specifications.
- Make recommendations based on manufacturer's specification and state/local codes.
- Up-sell existing customers to new product offerings and services to meet compliance with current fire code regulations.
- Sell new accounts on the route based on the same compliance criteria.
- Call on potential customers to offer suppression products and services.
- Up-sell and cross-sell existing customers to new product offerings and services to meet compliance with current fire code regulations.
- Demonstrated mechanical aptitude and basic computer knowledge.
- Ability to transport equipment and tools weighing up to 40 lbs.
- Ability to demonstrate a high level of customer service.
- Previous experience in the Fire Protection industry preferred.
- Knowledge of NFPA standards and dangerous goods an asset.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
If you are an individual with a disability and you require an accommodation during the application process, please visit.
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