Customer Experience Specialist
3 weeks ago
Main Street Auto offers a competitive salary of $55,000 per year and a comprehensive benefits package, including dental insurance, health insurance, employee discounts, paid time off, training & development, and vision insurance.
As a Service Advisor, you will have the opportunity to work in a fast-paced environment while maintaining attention to detail.
Responsibilities:
- Act as the main point of contact for customers, understanding their concerns and requirements.
- Listen actively to customer concerns, document them accurately, and communicate them effectively to the service technicians.
- Consult with customers to gather necessary information, including vehicle history, symptoms, and requested services.
Requirements:
- Sound technical knowledge of automotive systems and repairs.
- Proficient computer skills and familiarity with automotive software and systems.
- A customer-oriented mindset with a commitment to delivering exceptional service.
Estimated Salary: $55,000 - $65,000 per year
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