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Tire Center Associate
2 months ago
We are seeking a highly skilled and motivated Tire Center Associate to join our team at Sam's Club. As a Tire Center Associate, you will play a critical role in providing exceptional customer service and ensuring the efficient operation of our tire and battery center.
Key Responsibilities- Be a Team Player: Collaborate with colleagues to achieve sales and service goals, educate and mentor new team members, and develop strong interpersonal skills to provide excellent customer service.
- Be an Industry Expert: Demonstrate in-depth knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality, as well as Point of Sale systems, phone, and in-person selling techniques.
- Be a Technological Innovator: Leverage digital tools to drive sales, improve the customer experience, and enhance associate engagement, utilizing handheld technology and systems to make informed business decisions related to services, safety alerts, new product information, product application, and training.
- Be a Business Owner: Communicate equipment, tool, and supply needs to the TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, work hands-on in the physical area, maintain accurate inventory, audit, safety, and compliance standards, report TBC complaints, safety hazards, and problems with products, services, and work areas, complete paperwork, logs, and other required documentation, and ensure merchandise is packaged, labeled, and stored in accordance with company policies and procedures.
- Be a Talent Ambassador: Serve as a brand advocate by valuing the customer's experience in the TBC area and modeling high-quality service and products, developing, influencing, and inspiring others to work in a style that is respectful, supportive, and team-oriented, understanding roadblocks and assisting in training team members.
- Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
- Complete work assignments and priorities by using policies, data, and resources, collaborating with managers, co-workers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
As a Tire Center Associate at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including:
- Health Benefits: Medical, vision, and dental coverage
- Financial Benefits: 401(k), stock purchase, and company-paid life insurance
- Paid Time Off Benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting
- Other Benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at [insert link].
CompensationThe hourly wage range for this position is $21.00 to $28.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
