Restaurant Operations Director
1 week ago
The General Manager is a pivotal role within the FFC Franchise Group Inc. team, responsible for driving exceptional guest service, maintaining product quality, and upholding the company's standards. As a leader, you will oversee the overall operation of the restaurant, develop your management team, and foster a positive work environment.
Main Responsibilities:
- Deliver outstanding customer experiences, ensuring guest satisfaction while maintaining high-quality products and services.
- Coach and develop your team members, providing performance feedback, setting development goals, and delegating tasks to promote efficiency and growth.
- Contribute to the growth and development of your team members, identifying opportunities for advancement and promotion.
- Ensure the restaurant adheres to corporate, health department, and guest service standards, maintaining a clean and safe environment for guests and employees.
- Communicate effectively with colleagues, vendors, and administrative staff to address issues and implement changes.
- Monitor and manage financial information, including cash, food costs, security, and labor, to maintain accuracy and detail.
- Implement training programs and processes to ensure consistency in products and quality, aligning with company standards.
- Set a professional example for your team, promoting a culture of excellence and respect.
- Ability to work varied schedules, including evenings, nights, and weekends.
- Willingness to work long hours, up to 10 hours, while standing or walking.
- Capacity to lift up to 40 pounds during work hours.
- Occasional bending, stooping, and ladder use may be required.
As a valued member of the FFC Franchise Group Inc. team, you will be part of a dynamic organization that prioritizes excellence in guest service and product quality. While our franchise operates under the same culture and standards as Freddy's Frozen Custard and Steakburgers, our employment practices and benefits may differ.
Benefits:
- Competitive salary with bonus potential
- Comprehensive benefits package, including medical, dental, and life insurance
- Meal allowances for personal and work use
- Paid training with individual development opportunities
PI252338009
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