Customer Engagement Specialist

5 days ago


Lexington, North Carolina, United States M&L Chrysler Dodge Jeep Ram Full time
About Us
M&L Chrysler Dodge Jeep Ram is a leading retailer in the automotive industry. We are committed to providing exceptional customer service and offering a wide range of products. As a Customer Engagement Specialist, you will play a key role in connecting buyers with their ideal vehicles. This is a great opportunity to start your career in retail automotive and gain experience with the entire dealership process. The ideal candidate will have excellent communication skills, a team player attitude, and be able to navigate our CRM tracking system daily. A competitive salary of $48,000 per year, along with benefits such as 401(K) matching, paid holidays, and health insurance, make this role an attractive choice for those seeking growth opportunities. Our company offers a range of benefits, including free medical and vision coverage, as well as accident and critical illness insurance. We also offer basic life insurance and a range of other perks, including a FREE college tuition program to Strayer University.

Responsibilities
  • Answer customer calls and establish follows-up with sales appointments.
  • Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts.


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